"We were facing a big task in Skanska. The need to create a
succession planning process for the top 100 positions located around
the globe, and have it web-based for ease of use and real time access
for executives. Mark's pragmatic, results oriented approach resonated
with our CEO and the senior executive team. He delivered on his
promises and provided us with a solid process for guiding the
development of our next generation of leaders."
- Richard Caldera, former Senior Vice President HR, Skanska AB
Currently Senior Vice President HR, Heidrick and Struggles
“Success Associates models and processes were a major influence
in the Talent Management System I developed and launched for my
previous employer, Bowne & Co., Inc. of New York City, in 2000.
Here it is seven years later and it is still going strong. In
fact, an insider recently shared, ‘the Board of Directors loves the
process.’ This long term sustainability is due, in large
part, to the Success Associates models and processes I integrated
into the system. They provide a simple, straightforward way for
leaders to think about and then discuss their talent. The power
of these models is the main reason I reconnected with Mark Caruso and
brought him in for a seminar with our top Organizational
Effectiveness leaders at Ameriprise Financial in September 2007.”
- Dennis McGreevy, Director Talent Management, Ameriprise Financial
“Most succession planning dies under its own weight because it
becomes too complicated, too expensive and eventually its ROI becomes
harder and harder to realize and justify. Success Associates’
process is simple, straightforward, and most important, engaging, as
it allows decision makers to discuss staff in terms all understand.
We were first exposed to the models at a public forum seminar. Then
we brought the workshop in-house to secure buy in from key decision
makers reporting to the Chairman. With Mark's guidance and
facilitation we also completed the implementation planning with
this important group. Mark provided value added consulting
services at the various division level consensus, analysis and action
planning meetings and delivered the key process training as we
expanded the population in the plan from all SVPs and VPs to all
directors across North America.”
- Dick W. Gonzales, Senior Vice President, Human Resources, Safeway
